Shipping policy
ORDER PROCESSING:
PLEASE ALLOW UP TO 24 HOURS FOR ORDER PROCESSING, SUBJECT TO PRODUCT AVAILABILITY AND PAYMENT CONFIRMATION. ONCE AN ORDER IS PLACED, IT CANNOT BE MODIFIED OR CANCELLED. WE KINDLY ASK THAT YOU DOUBLE-CHECK ALL ORDER DETAILS BEFORE FINALIZING YOUR PURCHASE. WLVYN DOES NOT SHIP ON WEEKENDS OR NATIONAL HOLIDAYS. ALL ORDERS ARE DISPATCHED FROM OUR FACILITY IN [YOUR CITY], INDIA.
YOU WILL RECEIVE AN AUTOMATED ORDER CONFIRMATION EMAIL SHORTLY AFTER YOUR PURCHASE IS COMPLETED. IF YOU DO NOT RECEIVE THIS EMAIL WITHIN A FEW MINUTES, PLEASE CHECK YOUR JUNK OR SPAM FOLDER.
DUE TO HIGH DEMAND, CERTAIN ITEMS MAY BECOME UNAVAILABLE EVEN AFTER YOUR ORDER HAS BEEN CONFIRMED. IN SUCH CASES, A FULL REFUND WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD OR VIA CHEQUE TO THE BILLING ADDRESS PROVIDED. PLEASE ALLOW 5–10 BUSINESS DAYS FOR REFUNDS TO BE PROCESSED TO YOUR BANK ACCOUNT.
ALL ORDERS ARE SUBJECT TO REVIEW BY OUR VERIFICATION TEAM AND MAY BE CANCELLED AT THE DISCRETION OF WLVYN.
ONCE YOUR ORDER HAS BEEN PROCESSED AND DISPATCHED, A SHIPPING CONFIRMATION EMAIL WITH TRACKING DETAILS WILL BE SENT TO YOU.
PLEASE NOTE THAT SHIPPING MAY BE DELAYED DURING PEAK PERIODS INCLUDING HOLIDAYS, SPECIAL DROPS, OR SALE EVENTS.
PRE-ORDER POLICY:
ITEMS MARKED AS PRE-ORDER WILL SHIP ONCE THEY ARRIVE AT OUR WAREHOUSE. ALL PRE-ORDERS ARE CHARGED IN FULL AT THE TIME OF PURCHASE. PLEASE NOTE THAT ONCE A PRE-ORDER IS PLACED, IT CANNOT BE MODIFIED OR CANCELLED. FOR ANY INQUIRIES REGARDING PRE-ORDERS, PLEASE CONTACT US AT contact@wlvyn.com.
SHIPPING METHODS:
DOMESTIC SHIPPING (INDIA):
WLVYN OFFERS COMPLIMENTARY STANDARD SHIPPING (3–5 BUSINESS DAYS) ON ALL DOMESTIC ORDERS.
INTERNATIONAL SHIPPING:
WLVYN SHIPS WORLDWIDE. SHIPPING RATES AND DELIVERY DUTIES MAY VARY DEPENDING ON THE DESTINATION. FOR DETAILS OR QUESTIONS ABOUT INTERNATIONAL SHIPPING, PLEASE CONTACT US AT contact@wlvyn.com.
ALL INTERNATIONAL ORDERS ARE SHIPPED VIA REPUTABLE COURIERS SUCH AS DHL EXPRESS, UPS, OR EQUIVALENT SERVICES. SHIPPING TIMES MAY VARY AND DO NOT INCLUDE THE INITIAL 24-HOUR PROCESSING PERIOD.
WE RECOMMEND CONTACTING YOUR LOCAL CUSTOMS OFFICE FOR INFORMATION ON DUTIES OR TAXES THAT MAY APPLY TO YOUR ORDER.
CUSTOMER SERVICE HOURS:
MONDAY – SATURDAY | 11:30 AM – 7:00 PM IST | +91 99119 48463